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DTSTART:20070311T020000
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DTSTART:20071104T020000
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UID:0963e79d-a8c4-44e5-b63d-e02b5db2231b.190381@calendar.missouristate.edu
CREATED:20180817T140633Z
LAST-MODIFIED:20180817T140633Z
LOCATION:Blair-Shannon House Telecommunications Center Training Rm
SUMMARY:Move from Barely Communicating to “BEARly” Communicating - Telepho
 ne Skills Workshop
DESCRIPTION:Barely Communicating or Bearly Communicating?  Our customers c
 an “hear” a smile.  Basic telephone skills transfer to everyday verbal co
 mmunications\, both on and off the phone. Ensure that you are serving our
  customers with a warm\, responsive and inviting attitude.  In this inter
 active 90-minute session learn how to keep your Bear spirit even in stres
 sful or difficult interactions.\n\n\nThis workshop is sponsored by Human 
 Resources\, Organizational and Talent Development and the Office of Telec
 ommunications.\n\n\nSeating is Limited.  For registration information vis
 it My Learning Connection.
X-ALT-DESC;FMTTYPE=text/html:&lt;html&gt;&lt;head&gt;&lt;title&gt;&lt;/title&gt;&lt;/head&gt;&lt;body&gt;&lt;p&gt;&lt;s
 pan&gt;&lt;span size="3"&gt;Barely Communicating or Bearly Communicating?&amp;nbsp\; O
 ur customers can “hear” a smile.&amp;nbsp\; Basic telephone skills transfer t
 o everyday verbal communications\, both on and off the phone. Ensure that
  you are serving our customers with a warm\, responsive and inviting atti
 tude.&amp;nbsp\; In this interactive 90-minute session learn how to keep your
  Bear spirit even in stressful or difficult interactions.&lt;/span&gt;&lt;/span&gt;&lt;/
 p&gt;\n&lt;p&gt;&lt;span&gt;&lt;span size="3"&gt;This workshop is sponsored by Human Resources
 \, Organizational and Talent Development and the Office of Telecommunicat
 ions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;&lt;span size="3"&gt;Seating is Limited.&amp;nbsp
 \; For registration information visit My Learning Connection.&lt;/span&gt;&lt;/spa
 n&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;&lt;span&gt;&lt;span size="3"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;&lt;/
 b&gt;&lt;i&gt;&lt;/i&gt;&lt;span&gt;&lt;/span&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;span&gt;&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;&lt;/b&gt;
 &lt;i&gt;&lt;/i&gt;&lt;span&gt;&lt;/span&gt;&lt;sub&gt;&lt;/sub&gt;&lt;sup&gt;&lt;/sup&gt;&lt;span&gt;&lt;/span&gt;&lt;/p&gt;&lt;/body&gt;&lt;/html&gt;
DTSTART;TZID=America/Chicago:20180925T090000
DTEND;TZID=America/Chicago:20180925T100000
SEQUENCE:1
URL:
CATEGORIES:Faculty,Staff
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