BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Missouri State University/Calendar of Events//EN CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU TZNAME:CDT END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU TZNAME:CST END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:83d0cb49-c901-4806-bc8c-4f6c79c7d8ed.198521@calendar.missouristate.edu CREATED:20190603T204525Z LAST-MODIFIED:20190603T204525Z LOCATION:Plaster Student Union\, Robert W. Ballroom East SUMMARY:Public Affairs Conference - Always available: Customer care via di gital media DESCRIPTION:Panel Session - Always available: Customer care via digital me dia\n\n\nCompanies and organizations now have the ability to interact 24/ 7 with customers using digital technologies including email\, social medi a and artificial intelligence-assisted telephone calls known as robocalls . In what ways might these and other technologies aid companies and organ izations in helping provide enhanced service to their customers? How has this advancement affected politics\, not-for-profit organizations and com mercial businesses?  What is your response to organizations using your in formation to assist in your daily activities from finding the best route home\, to directions to the best Mexican restaurant or finding a date for tonight?  At what point will we become too reliant on our apps? X-ALT-DESC;FMTTYPE=text/html:<html><head><title></title></head><body><p><a href="https://publicaffairs.missouristate.edu/conference/schedule/609/al ways-available-customer-care-via-digital-media">Panel Session - Always av ailable: Customer care via digital media</a></p>\n<p>Companies and organi zations now have the ability to interact 24/7 with customers using digita l technologies including email\, social media and artificial intelligence -assisted telephone calls known as robocalls. In what ways might these an d other technologies aid companies and organizations in helping provide e nhanced service to their customers? How has this advancement affected pol itics\, not-for-profit organizations and commercial businesses?&nbsp\; Wh at is your response to organizations using your information to assist in your daily activities from finding the best route home\, to directions to the best Mexican restaurant or finding a date for tonight?&nbsp\; At wha t point will we become too reliant on our apps?</p>\n<p></p></body></html> DTSTART;TZID=America/Chicago:20191003T103000 DTEND;TZID=America/Chicago:20191003T114500 SEQUENCE:0 URL:https://publicaffairs.missouristate.edu/conference CATEGORIES:Public,Alumni,Current Students,Faculty,Future Students,Staff END:VEVENT END:VCALENDAR