BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Missouri State University/Calendar of Events//EN CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU TZNAME:CDT END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU TZNAME:CST END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:c43acee6-0b2b-46d3-ad0b-72f48f8fa29a.210532@calendar.missouristate.edu CREATED:20200930T031034Z LAST-MODIFIED:20200930T031034Z LOCATION:Plaster Free Enterprise Center\, Robert W. CoxHealth Room SUMMARY:Growing the Bottom-Line through Process Improvement DESCRIPTION:Have you ever wondered how your business could be more profita ble? Have you wanted to improve the productivity in providing your produc ts and/or services? Do you get frustrated with errors and waste in your b usiness? Do you wonder why your customers complain\, don't do repeat busi ness with you\, and/or view you as difficult to work with?\n\n\nBusiness is a series of processes. Improving the effectiveness and efficiency of p rocessed will deliver many benefits including profitability\, customer lo yalty\, less employee turnover\, lower cost to provide products/services\ , and quicker time to market.Key information:\n\n\n\nQuality Definition\n Cost of Quality\nPoints of Connection Principle\nQuality Leadership\nProc ess Variation Reduction and Root Cause Analysis\nTypes of Waste and Proce ss Cycle Time Redution\nEffectiveness and Efficiency of Processes\nChange Leadership and Employee Involvement\n\nWhat participants will take away: \n\n\n\nYour Quality Leadership Quotient\nPotential Wastes in Your Busine ss\nPriority of Processes Needing Improvements (both efficiency and effec tiveness)\n\nCo-sponsored by the Missouri Small Business Development Cent er at MSU. X-ALT-DESC;FMTTYPE=text/html:<html><head><title></title></head><body><p>Ha ve you ever wondered how your business could be more profitable? Have you wanted to improve the productivity in providing your products and/or ser vices? Do you get frustrated with errors and waste in your business? Do y ou wonder why your customers complain\, don't do repeat business with you \, and/or view you as difficult to work with?</p>\n<p>Business is a serie s of processes. Improving the effectiveness and efficiency of processed w ill deliver many benefits including profitability\, customer loyalty\, le ss employee turnover\, lower cost to provide products/services\, and quic ker time to market.<br><br>Key information:</p>\n<ul>\n<li>Quality Defini tion</li>\n<li>Cost of Quality</li>\n<li>Points of Connection Principle</ li>\n<li>Quality Leadership</li>\n<li>Process Variation Reduction and Roo t Cause Analysis</li>\n<li>Types of Waste and Process Cycle Time Redution </li>\n<li>Effectiveness and Efficiency of Processes</li>\n<li>Change Lea dership and Employee Involvement</li>\n</ul>\n<p>What participants will t ake away:</p>\n<ul>\n<li>Your Quality Leadership Quotient</li>\n<li>Poten tial Wastes in Your Business</li>\n<li>Priority of Processes Needing Impr ovements (both efficiency and effectiveness)</li>\n</ul>\n<p>Co-sponsored by the Missouri Small Business Development Center at MSU.</p></body></ht ml> DTSTART;TZID=America/Chicago:20201014T090000 DTEND;TZID=America/Chicago:20201014T120000 SEQUENCE:0 URL:http://www.mdi.missouristate.edu CATEGORIES:Public END:VEVENT END:VCALENDAR