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DTSTART:20070311T020000
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DTSTART:20071104T020000
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UID:3158698d-1acf-4e00-8eeb-5bfb3a702fba.219688@calendar.missouristate.edu
CREATED:20220121T152748Z
LAST-MODIFIED:20220121T152748Z
LOCATION:Plaster Free Enterprise Center\, Robert W. 1000
SUMMARY:Creating a Competitive Edge - from Vision to Customer Loyalty
DESCRIPTION:We live in a highly competitive and rapidly changing world. Fo
 r businesses to survive\, succeed\, and grow\, it is imperative that ther
 e is a clear roadmap. This starts with a vision for the business that cem
 ents how a business will operate to generate loyal customers resulting in
  outperforming and outlasting the competition. This course will provide s
 ome key foundational information on being the leader in a competitive env
 ironment.\n\n\n\n\n\nKEY INFORMATION\n\n\n•Leadership\, vision and its ke
 y elements\n\n\n•Why people resist change\n\n\n•5 Proven techniques &amp; str
 ategies to outlast the competition\n\n\n•Creating customer loyalty – beyo
 nd customer service\n\n\nWHAT THE PARTICIPANTS WILL TAKE AWAY\n\n\n•Eleme
 nts and/or examples for your business vision\n\n\n•Techniques &amp; strategie
 s to outlast the competition for your business\n\n\n•Competitive advantag
 es of customer loyalty
X-ALT-DESC;FMTTYPE=text/html:&lt;html&gt;&lt;head&gt;&lt;title&gt;&lt;/title&gt;&lt;/head&gt;&lt;body&gt;&lt;p&gt;&lt;s
 pan&gt;We live in a highly competitive and rapidly changing world. For busin
 esses to survive\, succeed\, and grow\, it is imperative that there is a 
 clear roadmap. This starts with a vision for the business that cements ho
 w a business will operate to generate loyal customers resulting in outper
 forming and outlasting the competition. This course will provide some key
  foundational information on being the leader in a competitive environmen
 t.&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;/p&gt;\n&lt;p&gt;KEY INFORMATION&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;•Leadership\, vi
 sion and its key elements&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;•Why people resist change&lt;
 /span&gt;&lt;/p&gt;\n&lt;p&gt;•5 Proven techniques &amp;amp\; strategies to outlast the comp
 etition&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;•Creating customer loyalty – beyond customer servic
 e&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;WHAT THE PARTICIPANTS WILL TAKE AWAY&lt;/span&gt;&lt;/p&gt;\n&lt;
 p&gt;&lt;span&gt;•Elements and/or examples for your business vision&lt;/span&gt;&lt;/p&gt;\n&lt;p
 &gt;&lt;span&gt;•Techniques &amp;amp\; strategies to outlast the competition for your 
 business&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;•Competitive advantages of customer loyalty
 &lt;/span&gt;&lt;/p&gt;&lt;/body&gt;&lt;/html&gt;
DTSTART;TZID=America/Chicago:20220420T090000
DTEND;TZID=America/Chicago:20220420T160000
SEQUENCE:0
URL:http://www.sbdc.missouristate.edu/training
CATEGORIES:Public
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