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TZID:America/Chicago
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TZOFFSETFROM:-0600
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DTSTART:20070311T020000
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TZNAME:CDT
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DTSTART:20071104T020000
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UID:c0f115e1-fb7a-4da8-a3d3-73d19a447de8.224260@calendar.missouristate.edu
CREATED:20230125T032626Z
LAST-MODIFIED:20230125T032626Z
LOCATION:Plaster Student Union\, Robert W. 315
SUMMARY:Customer Service: Taking Good C.A.R.E. - Lead Self
DESCRIPTION:Customers are the most important ingredients in the success of
  our university. As competition increases and the number of consumer choi
 ces multiplies\, quality customer care is critical. Participants will lea
 rn how customer relations affects the university’s bottom line\, and how 
 today’s student-customer expectations are higher than ever. Learn the Cus
 tomer C.A.R.E. model strategies and techniques for dealing with the three
  types of difficult customers.\n\n\nSponsored by HR - Organizational and 
 Talent Development.
X-ALT-DESC;FMTTYPE=text/html:&lt;html&gt;&lt;head&gt;&lt;title&gt;&lt;/title&gt;&lt;/head&gt;&lt;body&gt;&lt;p&gt;Cu
 stomers are the most important ingredients in the success of our universi
 ty. As competition increases and the number of consumer choices multiplie
 s\, quality customer care is critical. Participants will learn how custom
 er relations affects the university’s bottom line\, and how today’s stude
 nt-customer expectations are higher than ever. Learn the Customer C.A.R.E
 . model strategies and techniques for dealing with the three types of dif
 ficult customers.&lt;/p&gt;\n&lt;p&gt;Sponsored by HR - Organizational and Talent Dev
 elopment.&lt;/p&gt;&lt;/body&gt;&lt;/html&gt;
DTSTART;TZID=America/Chicago:20230301T083000
DTEND;TZID=America/Chicago:20230301T120000
SEQUENCE:0
URL:https://blogs.missouristate.edu/human/
CATEGORIES:Faculty,Staff
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