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DTSTART:20070311T020000
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DTSTART:20071104T020000
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UID:64c375df-36d7-4e7a-9364-63007eda906d.234138@calendar.missouristate.edu
CREATED:20240131T221605Z
LAST-MODIFIED:20240131T221605Z
LOCATION:Pummill Hall 205
SUMMARY:Customer Service: Taking Good C.A.R.E. - Lead Yourself
DESCRIPTION:Customers are the most important ingredients in the success of
  our university. As competition increases and the number of consumer choi
 ces multiplies\, quality customer care is critical. Participants will lea
 rn how customer relations affect the university’s bottom line\, and how t
 oday’s student-customer expectations are higher than ever. Learn the Cust
 omer C.A.R.E. model strategies and techniques for dealing with the three 
 types of difficult customers.\n\n\nFacilitator: Dale McCoy
X-ALT-DESC;FMTTYPE=text/html:&lt;html&gt;&lt;head&gt;&lt;title&gt;&lt;/title&gt;&lt;/head&gt;&lt;body&gt;&lt;p&gt;Cu
 stomers are the most important ingredients in the success of our universi
 ty.&lt;span&gt; &lt;/span&gt;As competition increases and the number of consumer choi
 ces multiplies\, quality customer care is critical.&lt;span&gt; &lt;/span&gt;Particip
 ants will learn how customer relations affect the university’s bottom lin
 e\, and how today’s student-customer expectations are higher than ever.&lt;s
 pan&gt; &lt;/span&gt;Learn the Customer C.A.R.E. model strategies and techniques f
 or dealing with the three types of difficult customers.&lt;/p&gt;\n&lt;p&gt;&lt;span&gt;Fac
 ilitator:&lt;span&gt; &lt;/span&gt;Dale McCoy&lt;/span&gt;&lt;/p&gt;&lt;/body&gt;&lt;/html&gt;
DTSTART;TZID=America/Chicago:20240405T083000
DTEND;TZID=America/Chicago:20240405T120000
SEQUENCE:0
URL:https://blogs.missouristate.edu/human/2024/01/25/lead-yourself-with-ou
 r-power-skills-series-this-spring/
CATEGORIES:Faculty,Staff
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