BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Missouri State University/Calendar of Events//EN CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU TZNAME:CDT END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU TZNAME:CST END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:297f06a0-b5df-467a-872a-77837dae4f7a.170517@calendar.missouristate.edu CREATED:20160901T155659Z LAST-MODIFIED:20160901T155659Z LOCATION:Plaster Free Enterprise Center\, Robert W. 1000 SUMMARY:Transforming Conflict into Positive Outcomes DESCRIPTION:Does conflict sometimes interfere with the day-to-day operatio ns of your organization? Actually\, conflict is a natural and even benefi cial fact of life in the business environment. However\, when not managed well it can result in low morale\, decreased productivity\, high stress levels and loss of good employees\, all of which detract from the organiz ation's performance. The inability to deal with conflict can undermine a supervisor's or manager's effectiveness. Learn how to manage conflict sit uations to produce positive outcomes.\n\n\nKey InformationFactors influen cing conflict at work (structural and personal)Levels of conflict and how to prevent escalationAssessment of primary methods of handling conflictC omplete the "Conflict Style Inventory" to identify your styleResults of c onflict - positive and negativeWhy no conflict is as unhealthy as too muc hApproaches to dealing with conflict and when they applyA prescribed  pro cedure for confronting conflict  in a positive mannerConflict resolution strategies for dealing with individuals and groupsCommunication skills fo r successfully addressing conflictThe role of listening in conflict resol ution and how to do it\n\n\nBenefits of Attending\n\n\nYou will be able t o identify the source of a conflict and know the most appropriate correct ive action for that source. You'll understand the different approaches fo r dealing with conflict and which is the most effective for a given situa tion. You'll also learn communication skills that will enable you to conf ront conflict constructively. And you'll recognize and be able to address factors in your organization that may be contributing to unproductive co nflict. X-ALT-DESC;FMTTYPE=text/html:<html><head><title></title></head><body><p>Do es conflict sometimes interfere with the day-to-day operations of your or ganization? Actually\, conflict is a natural and even beneficial fact of life in the business environment. However\, when not managed well it can result in low morale\, decreased productivity\, high stress levels and lo ss of good employees\, all of which detract from the organization's perfo rmance. The inability to deal with conflict can undermine a supervisor's or manager's effectiveness. Learn how to manage conflict situations to pr oduce positive outcomes.</p>\n<p>Key Information<br />Factors influencing conflict at work (structural and personal)<br />Levels of conflict and h ow to prevent escalation<br />Assessment of primary methods of handling c onflict<br />Complete the "Conflict Style Inventory" to identify your sty le<br />Results of conflict - positive and negative<br />Why no conflict is as unhealthy as too much<br />Approaches to dealing with conflict and when they apply<br />A prescribed&nbsp\; procedure for confronting confli ct&nbsp\; in a positive manner<br />Conflict resolution strategies for de aling with individuals and groups<br />Communication skills for successfu lly addressing conflict<br />The role of listening in conflict resolution and how to do it</p>\n<p>Benefits of Attending</p>\n<p>You will be able to identify the source of a conflict and know the most appropriate correc tive action for that source. You'll understand the different approaches f or dealing with conflict and which is the most effective for a given situ ation. You'll also learn communication skills that will enable you to con front conflict constructively. And you'll recognize and be able to addres s factors in your organization that may be contributing to unproductive c onflict.</p></body></html> DTSTART;TZID=America/Chicago:20161017T090000 DTEND;TZID=America/Chicago:20161017T160000 SEQUENCE:1 URL:http://www.mdi.missouristate.edu CATEGORIES:Public,Alumni,Current Students,Faculty,Future Students,Staff END:VEVENT END:VCALENDAR