BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Missouri State University/Calendar of Events//EN CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU TZNAME:CDT END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU TZNAME:CST END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:c094ad5a-0e04-4d5c-94c3-c996287e16f9.181574@calendar.missouristate.edu CREATED:20170821T194009Z LAST-MODIFIED:20170821T194009Z LOCATION:Plaster Free Enterprise Center\, Robert W. PCTR 1000 SUMMARY:Transforming Conflict into Positive Outcomes DESCRIPTION:Does conflict sometimes interfere with the day-to-day operatio ns of your organization? Actually\, conflict is a natural and even benefi cial fact of life in the business environment. However\, when not managed well it can result in low morale\, decreased productivity\, high stress levels and loss of good employees\, all of which detract from the organiz ation's performance. The inability to deal with conflict can undermine a supervisor's or manager's effectiveness. Learn how to manage conflict sit uations to produce positive outcomes.\n\n\nKey Information\n\nFactors inf luencing conflict at work (structural and personal)\nLevels of conflict a nd how to prevent escalation\nAssessment of primary methods of handling c onflict\nComplete the "Conflict Style Inventory" to identify your style\n Results of conflict - positive and negative\nWhy no conflict is as unheal thy as too much\nApproaches to dealing with conflict and when they apply\ nA prescribed  procedure for confronting conflict  in a positive manner\n Conflict resolution strategies for dealing with individuals and groups\nC ommunication skills for successfully addressing conflict\nThe role of lis tening in conflict resolution and how to do it\n\nBenefits of Attending\n \n\nYou will be able to identify the source of a conflict and know the mo st appropriate corrective action for that source. You'll understand the d ifferent approaches for dealing with conflict and which is the most effec tive for a given situation. You'll also learn communication skills that w ill enable you to confront conflict constructively. And you'll recognize and be able to address factors in your organization that may be contribut ing to unproductive conflict. X-ALT-DESC;FMTTYPE=text/html:<html><head><title></title></head><body><p>Do es conflict sometimes interfere with the day-to-day operations of your or ganization? Actually\, conflict is a natural and even beneficial fact of life in the business environment.&nbsp\;However\, when not managed well i t can result in low morale\, decreased productivity\, high stress levels and loss of good employees\, all of which detract from the organization's performance.&nbsp\;The inability to deal with conflict can undermine a s upervisor's or manager's effectiveness.&nbsp\;Learn how to manage conflic t situations to produce positive outcomes.</p>\n<h4>Key Information</h4>\ n<ul>\n<li>Factors influencing conflict at work (structural and personal) </li>\n<li>Levels of conflict and how to prevent escalation</li>\n<li>Ass essment of primary methods of handling conflict</li>\n<li>Complete the "C onflict Style Inventory" to identify your style</li>\n<li>Results of conf lict - positive and negative</li>\n<li>Why no conflict is as unhealthy as too much</li>\n<li>Approaches to dealing with conflict and when they app ly</li>\n<li>A prescribed &nbsp\;procedure for confronting conflict &nbsp \;in a positive manner</li>\n<li>Conflict resolution strategies for deali ng with individuals and groups</li>\n<li>Communication skills for success fully addressing conflict</li>\n<li>The role of listening in conflict res olution and how to do it</li>\n</ul>\n<p><br />Benefits of Attending</p>\ n<p>You will be able to identify the source of a conflict and know the mo st appropriate corrective action for that source.&nbsp\;You'll understand the different approaches for dealing with conflict and which is the most effective for a given situation.&nbsp\;You'll also learn communication s kills that will enable you to confront conflict constructively.&nbsp\;And you'll recognize and be able to address factors in your organization tha t may be contributing to unproductive conflict.</p></body></html> DTSTART;TZID=America/Chicago:20171016T090000 DTEND;TZID=America/Chicago:20171016T160000 SEQUENCE:0 URL:https://mdi.missouristate.edu/ CATEGORIES:Public,Alumni,Faculty,Staff END:VEVENT END:VCALENDAR