BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Missouri State University/Calendar of Events//EN CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU TZNAME:CDT END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU TZNAME:CST END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:7463dd00-14e1-4fcd-b88e-be3536748d35.184398@calendar.missouristate.edu CREATED:20180129T222428Z LAST-MODIFIED:20180129T222428Z LOCATION:Plaster Free Enterprise Center\, Robert W. PCTR 1000 SUMMARY:Transforming Conflict into Positive Outcomes DESCRIPTION:Does conflict sometimes interfere with the day-to-day operatio ns of your organization? Actually\, conflict is a natural and even benefi cial fact of life in the business environment. However\, when not managed well\, it can result in low morale\, decreased productivity\, high stres s levels and loss of good employees\, all of which detract from the organ ization's performance. The inability to deal with conflict can undermine a supervisor's or manager's effectiveness. Learn how to manage conflict s ituations to produce positive outcomes.\n\n\nKey Information:\n\n\n\nFact ors influencing conflict at work (structural and personal)\nLevels of con flict and how to prevent escalation\nAssessment of primary methods of han dling conflict\nComplete the "Conflict Style Inventory" to identify your style\nResults of conflict - positive and negative\nWhy no conflict is as unhealthy as too much\nApproaches to dealing with conflict and when they apply\nA prescribed  procedure for confronting conflict in a positive ma nner\nConflict resolution strategies for dealing with individuals and gro ups\nCommunication skills for successfully addressing conflict\nThe role of listening in conflict resolution and how to do it X-ALT-DESC;FMTTYPE=text/html:<html><head><title></title></head><body><p>Do es conflict sometimes interfere with the day-to-day operations of your or ganization? Actually\, conflict is a natural and even beneficial fact of life in the business environment. However\, when not managed well\, it ca n result in low morale\, decreased productivity\, high stress levels and loss of good employees\, all of which detract from the organization's per formance. The inability to deal with conflict can undermine a supervisor' s or manager's effectiveness. Learn how to manage conflict situations to produce positive outcomes.</p>\n<p><strong>Key Information:</strong></p>\ n<ul>\n<li>Factors influencing conflict at work (structural and personal) </li>\n<li>Levels of conflict and how to prevent escalation</li>\n<li>Ass essment of primary methods of handling conflict</li>\n<li>Complete the "C onflict Style Inventory" to identify your style</li>\n<li>Results of conf lict - positive and negative</li>\n<li>Why no conflict is as unhealthy as too much</li>\n<li>Approaches to dealing with conflict and when they app ly</li>\n<li>A prescribed&nbsp\; procedure for confronting conflict in a positive manner</li>\n<li>Conflict resolution strategies for dealing with individuals and groups</li>\n<li>Communication skills for successfully a ddressing conflict</li>\n<li>The role of listening in conflict resolution and how to do it</li>\n</ul></body></html> DTSTART;TZID=America/Chicago:20180504T090000 DTEND;TZID=America/Chicago:20180504T160000 SEQUENCE:1 URL:http://cbed.missouristate.edu/wconnect/CourseStatus.awp?&course=SU02S18 CATEGORIES:Public,Alumni,Current Students,Faculty,Staff END:VEVENT END:VCALENDAR