BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Missouri State University/Calendar of Events//EN CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU TZNAME:CDT END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU TZNAME:CST END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:c0f115e1-fb7a-4da8-a3d3-73d19a447de8.224260@calendar.missouristate.edu CREATED:20230125T032626Z LAST-MODIFIED:20230125T032626Z LOCATION:Plaster Student Union\, Robert W. 315 SUMMARY:Customer Service: Taking Good C.A.R.E. - Lead Self DESCRIPTION:Customers are the most important ingredients in the success of our university. As competition increases and the number of consumer choi ces multiplies\, quality customer care is critical. Participants will lea rn how customer relations affects the university’s bottom line\, and how today’s student-customer expectations are higher than ever. Learn the Cus tomer C.A.R.E. model strategies and techniques for dealing with the three types of difficult customers.\n\n\nSponsored by HR - Organizational and Talent Development. X-ALT-DESC;FMTTYPE=text/html:
Cu stomers are the most important ingredients in the success of our universi ty. As competition increases and the number of consumer choices multiplie s\, quality customer care is critical. Participants will learn how custom er relations affects the university’s bottom line\, and how today’s stude nt-customer expectations are higher than ever. Learn the Customer C.A.R.E . model strategies and techniques for dealing with the three types of dif ficult customers.
\nSponsored by HR - Organizational and Talent Dev elopment.
DTSTART;TZID=America/Chicago:20230301T083000 DTEND;TZID=America/Chicago:20230301T120000 SEQUENCE:0 URL:https://blogs.missouristate.edu/human/ CATEGORIES:Faculty,Staff END:VEVENT END:VCALENDAR